Terms of Service

ParallaxTech provides professional information technology services, including but not limited to:

• Website design and development
• Mobile application development
• Enterprise software development and integration
• IT consulting and advisory services
• System architecture and infrastructure solutions
• API development and integration
• Cloud solutions and deployment
• Software maintenance and support

Specific deliverables, timelines, and pricing will be defined in a separate project agreement, proposal, or statement of work (SOW).

The Client agrees to:

• Provide accurate project requirements and specifications
• Deliver required content, data, assets, and approvals in a timely manner
• Cooperate with the Company during the development process
• Ensure they have rights to all materials provided to the Company
• Test deliverables and provide feedback within agreed timelines

Failure to provide required materials or approvals may result in project delays or additional charges.

All services are delivered according to the agreed project scope.

Any changes including but not limited to new features, additional functionality, scope expansion, or design modifications beyond the agreed revisions may require a change request and additional fees.

The Company reserves the right to adjust timelines and pricing accordingly.

Fees for services will be specified in the proposal, contract, or SOW.

Payment terms may include project deposits, milestone payments, monthly retainers, or hourly billing.

Unless otherwise stated, deposits are non-refundable, invoices are payable within the period specified in the relevant agreement, and late payments may incur interest or service suspension.

The Company reserves the right to pause work for overdue invoices.

Upon full payment, the Client will receive ownership of the final deliverables developed specifically for them.

The Company retains ownership of development frameworks, internal tools and libraries, pre-existing code and methodologies, and proprietary systems. These may be used across multiple projects.

Projects may include third-party software, plugins, frameworks, or libraries subject to their respective licences.

Both parties agree to keep confidential any proprietary or sensitive information received during the course of the project, including but not limited to business information, technical data, client databases, and trade secrets.

Confidential information must not be disclosed to third parties without written consent unless required by law.

The Company will make reasonable efforts to meet project timelines.

However, delays may occur due to client delays in providing materials or approvals, scope changes, third-party service issues, or technical constraints.

The Company shall not be liable for delays outside its reasonable control.

Unless specified in a separate agreement, maintenance, updates, and ongoing support are not included in development projects.

Support services may be offered through maintenance contracts, support retainers, or hourly support plans.

The Company warrants that services will be performed in a professional and workmanlike manner.

Except as expressly stated, services are provided "as is". The Company does not guarantee uninterrupted or error-free operation and is not responsible for failures caused by hosting providers, third-party services, client modifications, or external software.

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of revenue, loss of business, data loss, or operational downtime.

Total liability shall not exceed the amount paid by the Client for the services related to the claim.

Either party may terminate a project agreement by providing written notice.

Upon termination, the Client must pay for all completed work and incurred costs. All unpaid invoices become immediately due. Deliverables will only be released after payment is received.

Unless otherwise agreed in writing, the Company reserves the right to display completed projects in its portfolio, reference the Client as part of its client list, and use non-confidential materials for marketing purposes.

The Company will implement reasonable measures to protect client data.

The Client is responsible for maintaining backups, ensuring compliance with applicable data protection laws, and managing user data collected through the developed systems.

The Company shall not be liable for delays or failure to perform services due to events beyond its reasonable control, including but not limited to natural disasters, internet outages, government actions, cyber attacks, or labour disputes.

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be resolved through the appropriate courts within that jurisdiction.

The Company reserves the right to update these Terms at any time.

Updated Terms will become effective upon publication on the Company website or notification to clients.

For questions regarding these Terms, contact ParallaxTech at info@parallaxtech.co.uk.